Within the US and Canada, we offer complimentary shipping via Federal Express. Orders will be processed Monday through Friday 10am -3pm EST. Many of our pieces are made to order and may take 1 to 4 weeks for delivery. We will advise you immediately upon purchase or request more information at firstname.lastname@example.org or by phone at +1-516-759-9700. Orders cannot be delivered to PO Boxes or APO/FPO.
For International shipping, different rates apply and will be applied at time of purchase. Clients are responsible for any applicable duties, tariffs or taxes.
All of our shipments are insured against theft and accidental damage while in transit. All shipments require signature upon delivery. Once the package is delivered and signed for, we are no longer liable. Each Lilly Street Fine Jewelry piece is inspected and recorded before shipping. We encourage you to inspect your package immediately upon receipt. Should you receive an item you perceive to be damaged, please contact: email@example.com
Tracking Your Order
You will receive an email with your tracking information as soon as we ship your order. Any questions or concerns, please contact firstname.lastname@example.org
Returns & Exchanges
All sales are final.
All Lilly Street Fine Jewelry purchases arrive wrapped. For special requests, please contact email@example.com. We will always do our best to accommodate you.